ComfyGo Z-4 Electric Powered Mobility Scooter

Description

Introducing the Z-4, a highly portable and versatile mobility solution designed for your convenience. With its quick-detach frame, the heaviest piece weighs just 30 lbs, making it easy to disassemble or reassemble in under 30 seconds. The compact design ensures a perfect fit even in smaller trunks. Equipped with a powerful silent motor, the Z-4 can effortlessly climb ramps with inclines up to 10 degrees. Enjoy added durability with the indestructible easy-remove front basket. Experience unparalleled convenience and performance with the Z-4 mobility scooter.

Key Features

• Ultra-Lightweight & Portable: This mobility scooter breaks down into 5-6 pieces, the heaviest part weighing just 30 lbs, for easy transport and storage. The total weight, including battery, is a mere 98 lbs.
• Powerful Dual Motor System: Equipped with two 250 watt motors and 12 AH Lithium-Ion batteries, offering a travel range of up to 13 miles on a single charge and a top speed of 5 mph.
• Easy Controls & All-Terrain Performance: This mobility scooter offers simple and intuitive controls, designed for comfortable use with either the left or right hand. The intelligent electromagnetic braking system ensures reliable stopping capabilities, providing a safe and smooth driving experience. Enhanced visibility is guaranteed with the inclusion of front upper and lower dual headlights, making the Z-4 a practical and versatile choice for your mobility needs.
• Quick and Easy Assembly: Assemble or disassemble in under 30 seconds, ideal for quick transitions and suitable for smaller storage spaces like car trunks.
• Adjustable Speed & Control: Features a wrap-around delta tiller for easy steering and adjustable speed settings, perfect for navigating through crowded spaces or open areas.
• Airline & Cruise Approved: Choose between 12AH (airline and cruise friendly) and 30AH batteries (not airline approved) for extended range options, both easy to charge on or off the scooter.
• Versatile Use: Ideal for elderly, young people, office workers, and outdoor enthusiasts. Adjustable handlebars and speed switch cater to diverse user needs.
• Durable & Safe Design: Indestructible basket, solid grip tires, and a robust frame support a maximum load of 330 lbs, ensuring safety and reliability.
• User-Friendly Manual: The Z-4 comes with a user manual that explains the operation of the scooter. For your safety, please read and follow the relevant regulations.

Specifications

Warranty

• 3 year warranty on frame
• 1 year warranty on motor and electronics

Shipping & Delivery

•  All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
• Shipping options and shipping charges for your order will be calculated and displayed at checkout.
• Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.

Shipping & Return Policy 

Shipping & Return Policy

• All orders are processed within 1 to 5 business following the receipt of your order.  (Excluding weekends and holidays). You will receive a notification when your order has shipped.
• Free shipping is available for all retail customers, making your shopping experience even more convenient and cost-effective.
• Cancellation Request/ Refused Orders – Once the order has begun processing or shipped, it cannot be canceled.  If a customer no longer wants the item, a Return Merchandise Authorization Number (“RMA”) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
• Lost Packages – Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date.  Without such notification, ComfyGO, INC. will not be responsible for a lost parcel. If the RMA instructions are not followed, we shall not be liable for items that do not arrive in our warehouse.   Please ship and track your package via a professional courier or mail service provider.

Domestic shipping rates and estimates

• Shipping options and shipping charges for your order will be calculated and displayed at checkout.
• Deliveries are made by 3rd party shipping companies such as FedEx, UPS, or USPS according to their operating schedule. The transportation company may contact you by phone to organize the delivery or update you on the delivery status.  
• Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
• Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for returning and shipping back unwanted items. When needed, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

Refunds, returns, and exchanges

• We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
• If your order arrives damaged, please email us as soon as possible at info@comfygomobility.com with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
• Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier.  Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
• Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.)  The original, undamaged UPC barcode must also be included.   Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
• The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
• If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
• Used items are not eligible for return and are covered under their respective warranties.
• For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part.  A complete serial number or order number is required for certification.
• Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
• All new products are backed by a limited warranty. Warranty details may vary for each product; please refer to the Specs & Warranty tab on the product page for specific information. The limited warranty does not cover labor or device failure due to misuse or negligence by the owner, and excludes non-durable components such as rubber materials, accessories, wheels, brakes, and plastic parts that undergo normal wear and require periodic replacement. To make a warranty claim, proof of purchase and the product's serial number are required.
• ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.

If you have any further questions, please don’t hesitate to contact us at info@mobilityscootercentral.com