ComfyGo MAJESTIC IQ-7000 Manual Folding Remote Controlled Electric Wheelchair

Description

The ComfyGo MAJESTIC IQ-7000 wheelchair is a beautifully designed folding electric wheelchair for travel. This transport motorized wheelchair is lightweight, airline friendly. This is a sturdy wheelchair and features a weight capacity limit of up to 350 lbs. with a top speed of 4 mph. The IQ-7000 is available in four frame colors with five optional cushion and backrest colors that allow you to customize the color of your wheelchair fully. It’s equipped with a 360-degree waterproof universal intelligent joystick for easy control. The intelligent joystick includes a power on/off button with a power indicator light, speed selection buttons, and a horn. The 12AH lithium-ion battery powers two 250W brushless DC motors that deliver a range of up to 13 miles. 20AH batteries gives up to 17 miles of range

Key Benefits

• 360° Joystick: The wheelchair is equipped with a 360-degree universal intelligent joystick that offers easy control and maneuverability. The joystick includes a power on/off button with a power indicator light, speed selection buttons, and a horn for added convenience and safety. Users can control the direction and adjust speed by using the joystick controls located on the arm. This wheelchair can be used at low speeds, has good road conditions, and will handle low slopes.
• Backrest and Storage: This electric wheelchair comes with a raisable backrest and under-seat storage.
• Battery Option:  Option of two battery sizes to choose from. You can also choose from four frame colors and four cushion colors to create your own unique style.
• Airline & Cruise Approved: The MAJESTIC IQ-7000 electric wheelchair comes with storage bag under the seat and two battery size options. The IQ-7000 comes with a standard 12AH lithium-ion battery that is airline and cruise approved and offers up to 13 miles of driving distance. The optional 20AH lithium-ion, long-range battery is not airline or cruise approved but can travel up to 17 miles. Each battery can be charged while in the wheelchair or charged independently.
• Versatile: Can run to all different road types such as grass, ramp, deceleration strip, brick, muddy, snow, bumpy road.

Specifications

Warranty

• 3 year warranty on frame
• 1 year warranty on motor and electronics

Shipping & Delivery

All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.

• Shipping options and shipping charges for your order will be calculated and displayed at checkout.
• Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
• Take advantage of our White Glove Delivery option.

Shipping & Return Policy

• All orders are processed within 1 to 5 business following the receipt of your order.  (Excluding weekends and holidays). You will receive a notification when your order has shipped.
• Free shipping is available for all retail customers, making your shopping experience even more convenient and cost-effective.
• Cancellation Request/ Refused Orders – Once the order has begun processing or shipped, it cannot be canceled.  If a customer no longer wants the item, a Return Merchandise Authorization Number (“RMA”) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
• Lost Packages – Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date.  Without such notification, ComfyGO, INC. will not be responsible for a lost parcel. If the RMA instructions are not followed, we shall not be liable for items that do not arrive in our warehouse.   Please ship and track your package via a professional courier or mail service provider.

Domestic shipping rates and estimates

• Shipping options and shipping charges for your order will be calculated and displayed at checkout.
• Deliveries are made by 3rd party shipping companies such as FedEx, UPS, or USPS according to their operating schedule. The transportation company may contact you by phone to organize the delivery or update you on the delivery status.  
• Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
• Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for returning and shipping back unwanted items. When needed, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

Refunds, returns, and exchanges

• We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
• If your order arrives damaged, please email us as soon as possible at info@comfygomobility.com with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
• Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier.  Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
• Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.)  The original, undamaged UPC barcode must also be included.   Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
• The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
• If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
• Used items are not eligible for return and are covered under their respective warranties.
• For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part.  A complete serial number or order number is required for certification.
• Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
• All new products are backed by a limited warranty. Warranty details may vary for each product; please refer to the Specs & Warranty tab on the product page for specific information. The limited warranty does not cover labor or device failure due to misuse or negligence by the owner, and excludes non-durable components such as rubber materials, accessories, wheels, brakes, and plastic parts that undergo normal wear and require periodic replacement. To make a warranty claim, proof of purchase and the product's serial number are required.
• ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.